Presentations
Participant PowerPoint Presentations aligned to the Teaching Blocks.
SCN Academy™ · 2026 Masterclass
Accident & Emergency Operational Management Masterclass™
Build responsive, coordinated and high-performing emergency services.
Date16–20 November 2026VenueUGMC Simulation CentreDuration5 daysStatusRegistration open
Programme overview
Build responsive, coordinated and high-performing emergency services.
A five-day assessment-led programme for professionals responsible for emergency readiness, triage, flow, escalation and coordinated care.
Why this programme matters
Emergency demand is unpredictable, but emergency preparedness cannot be. Operational readiness ensures that people, systems and resources respond safely under pressure.
Limited places · Registration open
Programme objectives
What participants will strengthen.
01
Strengthen emergency governance and accountability
02
Improve workforce planning, deployment and emergency readiness
03
Strengthen patient arrival, registration, identification and triage
04
Improve capacity, escalation and emergency care coordination
05
Strengthen emergency flow, diagnostics and clinical support
06
Improve safety, quality, communication and performance
13 core learning domains
One integrated view of operational performance.
01Governance
02Readiness
03Arrival systems
04Triage
05Resuscitation
06Capacity
07Patient flow
08Diagnostics
09Clinical support
10Escalation
11Safety & quality
12Information
13Performance improvement
Assessment-led learning
EMOMA™ Express
A rapid, developmental, reflective and high-level starting point for professional learning and prioritisation.
AssessUnderstandTest readinessLearn & applyPrioritiseStrengthen
Priority Applied Learning Lab
Emergency Pressure Simulation
Participants work with practical scenarios and applied exercises to connect programme concepts to operational decisions. Labs are selective and programme-specific.
Participant learning & resource pack
Built for learning, application and improvement.
Applied materials
Cases, exercises and programme-specific learning activities.
Operational resources
Matrices, checklists, protocol templates, registers, planners and sample indicators.
Individual reports
Individual Express Assessment Reports where applicable.
Value to participants
See the service as an operating system.
Build a stronger whole-service view, recognise system and capability gaps, use operational intelligence and translate learning into professional development priorities.
Value to organisations
Strengthen operational maturity and readiness.
Develop professionals better equipped to improve governance, coordination, workforce readiness, service performance, risk visibility and continuous improvement.
Who should attend
Professionals responsible for this service.
Accident & Emergency Department HeadsSenior Emergency Nurses & ManagersEmergency Physicians & Medical OfficersTriage, Rapid Response & Critical Care TeamsEmergency Clinical SupervisorsHospital Operations & Quality Managers
16–20 November 2026
Build your accident & emergency operational excellence capability.
Early registration: GHS 4,000 · Standard registration: GHS 4,500 · Accommodation excluded.