Presentations
Participant PowerPoint Presentations aligned to the Teaching Blocks.
SCN Academy™ · 2026 Masterclass
Healthcare HR Operational Excellence Fundamentals™
Build a mature, ready and high-performing healthcare HR function.
Date19–23 October 2026VenueSchool of Public Health, University of Ghana, LegonDuration5 daysStatusRegistration open
Programme overview
Build a mature, ready and high-performing healthcare HR function.
A practical, assessment-led programme for healthcare HR professionals and leaders who need to strengthen workforce systems, operational maturity and readiness.
Programme objectives
What participants will strengthen.
01
Understand healthcare HR as an operational excellence system
02
Interpret maturity across 13 assessment domains
03
Distinguish operational maturity from operational readiness
04
Identify workforce systems and capabilities requiring development
05
Connect HR systems more effectively with healthcare service requirements
06
Use workforce information and operational intelligence more effectively
13 core learning domains
One integrated view of operational performance.
01HR governance
02Workforce strategy
03Organisation design
04Workforce planning
05Recruitment & deployment
06Performance management
07Learning & development
08Employee relations
09Workforce information
10Digital HR
11Workforce analytics
12Risk & continuity
13Continuous improvement
Assessment-led learning
HROMA™ Express
A rapid, developmental, reflective and high-level starting point for professional learning and prioritisation.
AssessUnderstandTest readinessLearn & applyPrioritiseStrengthen
Priority Applied Learning Lab
HROMA™ Maturity & Readiness Lab
Participants work with practical scenarios and applied exercises to connect programme concepts to operational decisions. Labs are selective and programme-specific.
Participant learning & resource pack
Built for learning, application and improvement.
Applied materials
Cases, exercises and programme-specific learning activities.
Operational resources
Matrices, checklists, protocol templates, registers, planners and sample indicators.
Individual reports
Individual Express Assessment Reports where applicable.
Value to participants
See the service as an operating system.
Build a stronger whole-service view, recognise system and capability gaps, use operational intelligence and translate learning into professional development priorities.
Value to organisations
Strengthen operational maturity and readiness.
Develop professionals better equipped to improve governance, coordination, workforce readiness, service performance, risk visibility and continuous improvement.
Who should attend
Professionals responsible for this service.
HR Directors & ManagersWorkforce PlannersHospital AdministratorsHealthcare Executives & Facility ManagersClinical & Nurse ManagersLearning, Performance & Healthcare Operations Professionals
19–23 October 2026
Build your healthcare hr operational excellence capability.
Early registration: GHS 4,000 · Standard registration: GHS 4,500 · Accommodation excluded.